911 Lawn Services offers residential and commercial lawn maintenance and landscape services. According to Moses Adieu, owner of 911 Lawn Services, being one of the first advertisers on Kudzu enabled the company to acquire a large number of reviews, which have proven to be critical to its success.
“Most people take the reviews very seriously,” he said. “They demonstrate the integrity of our company by supporting that we do what we say we are going to do. We include a link to our reviews on our website and we promote our Kudzu site on our trailers. We know that customers will be sold on us after they see our reviews, and, in fact, we get at least one new customer a week from Kudzu. These customers usually end up referring others to us as well, so Kudzu’s positive effect on our business is continually expanding.”
Adieu considers Kudzu invaluable for his business in another way as well.
“Kudzu provides us with useful competitive research. By reading competitor’s reviews, we can discover service complaints and then make sure that our company delivers above and beyond in those service areas so that we do not receive similar complaints. This enables us to maintain our high level of quality service and continually satisfy customer needs.”