Aquastar Cleaning Services offers high quality regularly-scheduled commercial and residential cleaning services as well as specialty cleanups. Owner Marcos Pereira has been advertising Aquastar on Kudzu for about five years now, and estimates that most of his customers come from this advertising investment.
"We depend a great deal on Kudzu to continue our business," Pereira said. "Even if potential customers find us first through Google, they always check our reviews on Kudzu. By the time they call us, it's already a done deal."
This significantly tightens the sales cycle for Aquastar, as Pereira finds he can spend less time answering questions and more time servicing customers. As a result of its Kudzu profile, Pereira estimates Aquastar gets 10-15 new customers per month, half of whom become ongoing customers.
Pereira especially likes that Kudzu treats him with the same high-level service that he treats his own customers. "It's a pleasure to do business with Kudzu," he explained. "The customer service is good, and my account manager always finds solutions for me and calls back promptly."